Refund & Cancellation Policy

1. Free demo first

Every child gets a free demo class before you pay anything. We encourage you to use it to make sure the class style, timing, and teacher are a good fit before enrolling.

2. Monthly fees and refunds

If you are not satisfied after enrolling, you may request a full refund of the current month's fee within 7 days of payment, provided your child has attended no more than 2 classes in that billing period. After that, the month's fee is non-refundable, but you can still cancel future renewals at any time.

3. Cancelling a subscription

Auto-pay subscriptions can be cancelled anytime by writing to us or asking your teacher/support. Cancellation stops the next billing cycle — your child can continue attending classes already paid for until the end of the current period. No cancellation charges apply.

4. Classes cancelled by us

If we cancel a class and cannot offer a make-up session, we will extend your billing period or adjust your next invoice proportionately. If we discontinue a batch entirely, unused fees for the remaining period will be refunded in full.

5. Missed classes

Fees are for a reserved seat in a live batch, so classes missed by the student are not refundable or adjustable. If your child misses a class, homework and practice material for that session remain available in your dashboard.

6. How refunds are processed

Approved refunds are processed to your original payment method via Razorpay within 7-10 working days of approval. To request a refund, email hello@example.com from your registered email with your invoice number.